Six Sigma is a philosophy. It is not a standard like CMMI or ISO. You have a problem and you find out a solution. There are no defined set of rules to find out the solution.
Six sigma gives you various methodologies like DMAIC, DFSS etc. Which makes you to think out of box and gives you a different view to the problem. You just use that methodology and find out the solution.
Six sigma is not owned by any industry. It was born in manufacturing industry and now adopted by almost all the industries in the world. You take your business to a different perspective by adopting six sigma. This has been proved in the past, whenever a new industry adopts it.
The service industry is very fast in adopting six sigma, but the IT industry is very slow in that case.
We will see the various phases of six sigma and its importance in our next posts.
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